Frequently asked questions
Straight answers about how Elevate Media's Meta agency ad accounts, the 30% credit line, setup and replacements work.
What is a Meta agency ad account?
A Meta agency ad account is an ad account owned by an agency partner and shared with an advertiser through Business Manager. Because it sits on an established agency business with spend history and a direct partner relationship, it typically gets higher spend limits, faster review times and a support path that self-serve accounts do not have.
How does the 30% discount on Meta ad spend work?
Elevate Media runs credit-line accounts. You top up $700 and $1,000 of usable ad spend is credited to your account, so every dollar of spend costs you about $0.70. The discount comes from agency-tier billing terms, not from any change to how Meta delivers your ads.
How long does setup take?
Accounts are provisioned in under 24 hours in most cases. Setup includes the ad account, Business Manager share, page and pixel connection, and a walkthrough with an operator.
What happens if an ad account gets restricted?
Restricted accounts are replaced the same day at no extra cost. Remaining balance is moved to the replacement account, so campaigns can be relaunched without losing your credit.
Which verticals are supported?
Ecommerce and DTC, lead generation, info products, finance, and other aggressive or grey-area verticals are supported. Anything Meta prohibits outright — illegal products, adult content, and similar — is not.
Is there a minimum spend or contract?
There is no long-term contract and no setup fee. The entry point is the $700 top-up, and you can stop topping up at any time.
Do I keep control of my pixel, page and creatives?
Yes. Your Business Manager, pixel, pages and creative assets stay yours. The agency ad account is shared into your Business Manager, so you run campaigns from the same interface you already use.
What is a Platinum HiVA account?
HiVA stands for High Value Advertiser. A Platinum HiVA account is a top-tier agency account with elevated trust standing at Meta, which in practice means higher daily spend ceilings, quicker ad review and a faster escalation path when something is flagged.
How is this different from buying an aged personal account?
Aged personal accounts have no support channel and no accountability — if the account dies, your balance and your campaigns die with it. Agency accounts are provisioned through a partner relationship, carry replacement guarantees and come with a named operator on Telegram or WhatsApp.
How do I get started?
Submit the top-up form on the site with your vertical, monthly spend and preferred contact channel. An operator responds on Telegram or WhatsApp, usually within the hour, and your account is live within 24 hours.
Top up $700, get $1,000 in Meta ad spend
Platinum HiVA agency ad accounts, setup in under 24 hours, same-day replacements and 24/7 operator support.